Required skills

communication skills to

communicate instructions from job specification sheets

communicate OEMrecommended repair procedures

initiative and enterprise skills to recognise a workplace problem or potential problem and take action

learning skills to identify sources of OEM information assistance and expert knowledge to expand skills knowledge and understanding

literacy skills to

read and interpret quality procedures

read and follow information in written job instructions specifications standard operating procedures charts lists drawings and other reference documents

obtain and record required repair procedures and parts

numeracy skills to interpret and calculate OEM repair measurements

planning and organising skills to

plan repair requirements and follow repair specification

plan own work requirements and prioritise actions to achieve required outcomes and ensure tasks are completed on time

identify risk factors and take action to minimise them

problemsolving skills to

refer problems outside area of responsibility to appropriate person and suggest possible causes

seek information and assistance as required to solve problems

selfmanagement skills to

select and use appropriate OEMrecommended repair equipment materials processes and procedures

recognise own limitations and seek advice

follow workplace policies and documentation such as industry codes of practice and procedures

teamwork skills to apply knowledge of own role to complete activities efficiently to support team activities and tasks

technical skills to use workplace tools and equipment relating to OEMrecommended repair procedure including

specialist tools

measuring equipment

technology skills to

operate computer software and equipment

use technology to collect and provide information on OEMrecommended repair processes

Required knowledge

workplace health and safety WHS regulations needed to carry out work in a manner that ensures

the safety of people

equipment cost minimisation

waste avoidance policies procedures and practices

environmental protection relating to the disposal of waste material

processes for operating IT systems

problemidentification and resolution techniques

workplace policies and procedures relating to OEM repair procedures

quality standards as they relate to OEM repair procedures

inspection techniques including observation and written reports

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge

A person who demonstrates competency in this unit must be able to

source interpret and apply manufacturer specifications and repair guidelines

apply OEMrecommended repair procedures in an auto body context which must include vehicle body repair vehicle painting vehicle glazing and vehicle trimming repair processes

apply vehicle manufacturer specifications and guidelines and information from engineering designs and drawings to vehicle repairs

review vehicle design compliance

Context of and specific resources for assessment

Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting

Assessment is to occur

using standard workplace repair practices and procedures

following safety requirements

following OEM repair procedures

applying environmental constraints

Assessment is to comply with relevant

regulatory requirements

Australian standards

industry standards and codes of practice

The following resources must be made available for the assessment of this unit

IT systems

vehicle specification details

OEM specifications and engineering designs and drawings

workplace policies and procedures

workplace tools and repair equipment

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of this Training Package

Assessment methods must confirm consistency and accuracy of performance over time and in a range of workplace relevant contexts together with the application of required skills and knowledge

Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application

Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role

Where applicable reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients

Assessment processes and techniques must be culturally sensitive and appropriate to the language literacy and numeracy capacity of the candidate and the work being performed

OEM-recommended repair procedures may include:

Vehicle design specifications may include:

Tools and equipment may include:

Quality standards may include:

Workplace policies and procedures may include: